Customer Service

Tiburon Lockers prides itself on excellent customer service. We have staff that will maintain and service the lockers. We will set up a schedule that will work for your venue taking into account usage and seasonality. We have a Toll-Free customer service number where you can reach one of our helpful Tiburon representatives. Our proprietary electronic locker system can be accessed remotely if a service issue arises. Be wary of imitators. While others may be able to provide a Locker, No one can match Tiburon's network of over 30 service agents and our incredible management system.


Testimonials:

 

"It's always a pleasure working with you guys. You're so much better than the previous company. It's like night and day. You take good care of your customers."

-Sean Costello, Badger Pass


"Ever since we've been with the company, we've never had any problems. Everything has been great."

-Aaron Anderson, General Manager, Skate City


PGA TOUR Letter of Recommendation
- Todd Tatarek, Manager, Tournament Operations, THE BARCLAYS/PGA TOUR

 

"My Company, Desarrolladora Homex S.A.B. De C.V. (NYSE: HXM) is the largest builder of homes in Mexico. As such, we have many visitors each day in our headquarters in Culiacan, Sinaloa, Mexico. We looked to Tiburon Lockers to provide an electronic locker system that would provide visitors with a safe and convenient way to store their belongings while visiting our high security building. Tiburon provided an electronic system for us that has far exceeded our expectations and is in keeping with Homex's image as a technological industry leader. They did this at no cost to us and customized the solution for our needs without any hassle on our part. I highly recommend Tiburon's product and their customer service and would have no hesitation in recommending partnering with them."

- Gerardo de Nicolas, Chief Executive Officer, Desarrolladora Homex S.A.B. De C.V.


"Thanks to Tiburon for helping us provide another service to our valuable ice rink customers here at Centennial Olympic Park in Atlanta, Georgia. Our partnership with Tiburon Lockers has been seamless and painless from contract to install to dismantle. We were looking to provide an additional level of property security at the rink while our patrons enjoyed their skating experience. We contacted Tiburon and the partnership worked to perfection. We have just completed our first season and I believe all involved couldn't be more pleased."

- Rick Glueckert, Owner, Ice Guys, LLC


"I really like how quickly Tiburon responds to my queries."

- W3. Steven Bailey, CEO, Powderhorn Rec'n & Dev't Co.


"Tiburon Lockers are always there to help us with our needs and seem to always want to make the customer happy. Whenever I have a question because I just don’t know the answer, they always help me. I am always very important to Tiburon."

- Sylvia Roberts, Main Jail Division-Admin – Sacramento County Jail


"All service calls and repairs were handled quickly. Our staff has a lot less responsibility and items are secured much faster using the coin-lockers."

- Michael Tolerico, CPM, CJM, Captain, Passaic County Sheriff's Dept.

Feedback from our end users

"Your lockers look great and seem easy to use. I think it would be beneficial for your company to contact Westfield Malls across the country as I am a shopper and really do not like carrying my packages around the mall. I would stay longer if I had a place to store my shopping bags."

- Krista Haitz


SeaWorld - San Diego, CA

"It is so easy to use that my 10 year old daughter can use it. They are Super Convenient."

- Riley Beauchamp, San Diego, CA

"The lockers are inexpensive and very easy to use. The idea of PIN # access is very secure and smart."

- Atsumi Nakamura, Japan

"My grandchild just asked for my credit card because he can do the rental for himself. I like it!"

- Anonymous, San Diego, CA

"The lockers are easy to use and very convenient."

- Sarah Smith, San Francisco, CA

"Very simple. I like that you can open the locker at any time."

- Angie Lake, La Jolla, CA

"The Best (locker system) I have used. Great locker system!"

- David Brauer, San Diego, CA

"It's easier than normal lockers and faster. Electronic payment processing keeps it as safe as possible."

- Catalina Jasso, San Diego, CA

Below is Courtesy of New York Times, Arts Beat Section, August 4, 2009.
View the article.

"...here’s is my thanks to TIBURON LOCKERS I hope to see you locker guys next year."

- Victor, August 11, 2009 6:00 am


"...the lockers were a great help to keeping my things dry and safe! I hope to see the concert & the lockers next year."

- Bryan, August 13, 2009 10:13 am


 

Who we are

Tiburon Lockers provides customized, secure, and reliable electronic locker storage, coin operated locker storage and concierge/bag check solutions for your venue anywhere in the world. We not only provide the best in class locker, we do it at absolutely no cost to you! Our full service and management make the choice to partner with us an easy one.

About Us | Company News

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Phone: 201-750-4960
Fax: 201-750-4963

New Account Specialists
Toll-Free Contact Number
1-888-WELOCKIT
(935-6254)

E-Mail Our New Account Specialists at:
lockmeup@tiburonlockers.com

Click here for a
FREE Locker Evaluation!

Customer Service and Operations Center

Corporate Headquarters
22 Paris Avenue, Suite 106
Rockleigh, New Jersey 07647
Phone: 201-750-4960
Fax: 201-750-4963

White Marsh Office
6200 Days Cove Rd. Unit 4
White Marsh, MD 21162
Phone: 410-335-1301
Customer Support: 1-877-592-0985
customerservice@tiburonlockers.com

Tiburon Lockers at Union Station
50 Massachusetts Avenue Gate A
Washington, D.C. 20002
Phone: (202) 898-1592
Click here for information about our services
at Union Station Washington DC.


Canada Office
520 Conservatory Drive
Kingston Ontario K7M 9C8
Phone: 416-419-1194
Jfisher@tiburonlockers.com

  

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